Customer Service

Shipping

Here at WDA we aim to have orders processed within 1-2 business days, however during busy periods please be advised this time could be a little bit longer!

Shipping Costs:

DOMESTIC SHIPPING (WITHIN AUSTRALIA) – Free shipping over $50, otherwise $10.00 flat-rate Standard Shipping Australia Wide, allow approx 2-4 days.

WORLDWIDE SHIPPING* – Flat rate Australia Post Registered International Shipping $25.00AU

Delivery between 12-21 business days (shipping may take longer to some countries, so please be patient). Once an order has been shipped We Dream Alone is no longer responsible for goods shipped. Please check with your local post office if you experience problems during shipping.

*CUSTOMS/IMPORT TAXES FOR INTERNATIONAL ORDERS – All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. WDA will declare FULL $ value on international shipments and must include an invoice for customs should they require it. Unfortunately we CAN NOT put a lower value on the parcel.

Returns / Exchanges

PLEASE NOTE: ALL SALE ITEM PURCHASES ARE FINAL. WE ALSO DO NOT OFFER REFUNDS FOR CHANGE OF MIND!!

We want you to be completely stoked with your purchase. If you aren't, we will accept return of an unworn item within 60 days of its purchase for either a credit note or exchange. Items should be in their original condition, including tags. Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely we will can not be held responsible, so you may want to send it back to us here at WDA by registered post.
Please send the tagged/unworn item along with your NAME and EMAIL to the address below. If you do not include this information we won't know who you are. You're welcome to either an exchange or credit note for the return of your item, unless an original manufacturing fault is present we do not offer monetary refunds for change of mind due to colour/pattern variance sorry.
Please note dye fading is not a manufacturing fault as all WDA tie-dyed tees are made with environmentally friendly dyes, they are expected to fade over time and washing.